SLABS ORDER FORM
SLAB ORDERS 2021
We are receiving an unprecedented amount of orders at present and are working through them as quickly as possible.
Please be sure to type your email address carefully (incorrectly typed email addresses will lead to Estimates being sent to the wrong place… this happens more than you’d think!)
Please keep an eye on your Spam folder for the Estimate, which should be with you within 24 hours - each Estimate has to be completed manually due to us working out your delivery charges on a job to job basis.
We’d appreciate it if you don’t message or call us to chase up, as it just slows us down… we’ll get through them as fast as we can.
Can't find the order form? Keep scrolling down past the delivery information - ensuring that you read it before ordering! Thank you.
SLAB ORDER AND DELIVERY INFORMATION
PLEASE READ ALL INFORMATION AND THEN PLACE YOUR ORDER BELOW
We shall then follow up with an emailed invoice with payment details. Please ensure that you fully complete the delivery information so that we can assure a smooth delivery for you as it allows us to troubleshoot ahead of time. Our aim is to make it as easy as possible for everyone!
If you wish to collect your slabs from us near Kettering, Northamptonshire, with full social distancing and mask wearing, then you can! Please note that during Lockdown we will maintain a good distance and open and close the yard gate for you, but we will not assist with loading slabs, sorry.
Please click the link below to order your slabs for COLLECTION or continue on for delivery info and order form.
Deliveries will usually take place between 9am and 5pm unless you have requested and paid for an AM or PM delivery. Our deliveries are made via a courier company and therefore we do not have live information regarding your delivery times.
If you require delivery to be made to anywhere other than an address with buildings, a physical address and a postcode and smooth hard standing, please indicate this on the order form and we will contact you to discuss before we issue an invoice. WE CANNOT USUALLY DELIVER TO A FIELD / PADDOCK UNLESS SPECIFIC CRITERIA ARE MET, please contact us before ordering to discuss your requirements in this case.
If you can get a bin lorry in, or if a kerbside delivery is possible from an 18t lorry then please choose that option. Availability of the 7.5t lorries is more problematic, they cannot always be guaranteed to be available, leading to delivery problems.
SLABS: IMPORTANT PALLET CAPACITY DELIVERY INFORMATION
The slabs are very heavy and therefore there are weight restrictions on pallet sizes that the lorry tail lifts can handle.
Delivery costs are calculated by our shipping partners and charged PER PALLET SPACE on the delivery network, not per delivery drop off, so bear this in mind when ordering.
Multiple pallets can usually be delivered at the same time if required:
A 7.5/12 tonne lorry can only handle up to 25 sq metres per pallet (100 slabs per pallet/700kg)
An 18 tonne lorry can only handle up to 35 sq metres per pallet (140 slabs per pallet/980kg)
We are aware that users of Windows 10 and Microsoft Edge can have issues with completing and submitting this order form. If you run in to difficulties, please download our order form (right click if not automatic) and email to us.
If you are having issues with submitting the order form, or did not see the pop-up box when you hit Submit Order then please download the order form HERE (right click the link if it does not auto download)
As soon as we receive your payment (by bank transfer, full details will be on the Invoice, or by debit or credit card over the phone) we will send a VAT invoice and be in touch for you to choose a delivery day as soon as your stock is on UK soil – our current lead time is 2 – 3 weeks but we are working to shorten that as soon as possible.
WHAT HAPPENS ON DELIVERY DAY?
You should receive an email with a two hour delivery window as a guideline, on the delivery day you have chosen. These emails aren’t sent out until your order is loaded onto the delivery lorry, so if you don’t get it in the morning, your delivery will be on the lorry’s second or third run of the day.
We always request that the drivers should call ahead of delivery, and if they don’t then they have to wait for you if necessary.
DISCLAIMER: Mudcontrol Ltd will not be held responsible for any damage or injury that may arise from the movement of animals and/or livestock on or across the goods. Animals can lose footing on ANY surface and whilst every effort has been made during the design and production of the slabs to make them slip-resistant we cannot guarantee that this will never happen.