DELIVERING YOUR SLABS
QUICK LOOK DELIVERY TARIFFS
This information is for carriage cost only and is in addition to the cost of your slabs. The listed costs are for ONE PALLET and not per delivery. There is more information regarding delivery costs at the bottom of the page.
This list is for guidance on SLAB delivery only. The confirmed delivery costs will be listed on your Pro Forma invoice after completion of your order form.
Mudcontrol Slabs are delivered stacked and secured on a pallet, with a maximum of 35 sq metres/140 per pallet for delivery on an 18 tonne lorry and 25sq metres/100 slabs per pallet on smaller lorries. There is no lower limit, we will send out any amount, but full pallets will always be the most cost effective delivery option. Don't need a full pallet? Consider sharing a pallet with friends or use our dedicated FACEBOOK PAGE to find someone in your area to share your pallet (and delivery costs) with.
A full pallet of slabs weighs approximately 1 tonne and is 2 metres tall.
PLEASE READ & CONSIDER THE FOLLOWING CRUCIAL POINTS
1 - Delivery is charged PER PALLET SPACE on the national pallet delivery network, not per drop off
2 - Delivery costs are calculated on a postcode basis, this is so that you are not subsidising deliveries in higher cost areas - you pay what it costs to delivery to you (For more info click HERE).
3 - Delivery is only guaranteed to kerbside and pallets can only be unloaded on to hard tarmac or concrete - NO GRAVEL, NO GRASS, NO HARDCORE, NO EXCEPTIONS (Unsure? Find out more HERE and see video of delivery in the FAQs)
4 - Delivery will be on an 18t lorry unless a smaller lorry (7.5t / 12t) is requested and is available - it is your responsibility to consider your access and book the correct lorry size accordingly (Read more HERE)
5 - Please be realistic about your property access limitations. If delivery fails due to your misinformation, you WILL be charged. A narrow entrance, overhanging trees or a narrow gateway can all be very problematic for the delivery driver.
If in doubt, err on the side of caution and please feel free to contact us and we will work with you to find a solution - we always find a way to ensure a successful delivery.
6 - Please note that due to tail lift weight restrictions, lorries under 18t can only deliver shortened pallets of up to 25 sq metres/100 slabs per pallet.
7 - There is no such thing as "free delivery". whenever you order a product with "free delivery", the true cost of that delivery is factored in and averaged out across the UK. However we charge you only what it costs to deliver to you, as we think that is the fairest way. This is considerably more work for us, however, we are determined to keep costs as fair as possible for you, our customers.
18t Lorry - 13 Metres long
Please bear lorry sizes in mind.
DELIVERY COST DEPENDS ON:
• the postcode area (we are charged according to various zones)
• the amount of slabs (we are charged per pallet space)
• the size of lorry that the customer can accept delivery from (which affects the weight of pallet that can be sent, so the amount of slabs per pallet)
As a rough guide your delivery could be anything from £60 (half pallet delivery in zones in the Midlands, for example) to £160 (Shetlands, Orkneys, Northern Ireland), including VAT, per pallet.
Please get in touch for a delivery quotation, and let us know the first part of your postcode, how many square metres or how many slabs you are considering ordering, and whether you can accept delivery from an 18 tonner or whether we should request a smaller delivery lorry because of access restrictions.
Deliveries can be at any time of the day, if you wish to narrow the window to an AM or PM delivery please indicate that on the order form (£12 incl VAT additional charge, refunded in full if the delivery company doesn’t deliver within the promised window).
Once you have paid you can choose the best delivery day and we will book delivery for that specific day. About 96% of our deliveries are happening on the requested day, and we do our very best to keep you up to date with any delays or problems.
Please click the button below for a quick quotation.
PLEASE BEAR IN MIND THAT THE DELIVERY DRIVERS ARE ONLY CONTRACTED & INSURED TO DELIVER TO KERBSIDE. IT IS ENTIRELY AT THE DRIVER'S DISCRETION WHETHER THEY DRIVE ONTO YOUR PROPERTY OR NOT. MANY ARE NOT INSURED TO DO SO. WE CANNOT GUARANTEE DELIVERY BEYOND KERBSIDE.
However, most of the drivers will do their absolute best to unload the slabs where you want them to, if they judge that it is safe to do so.
We will reply with a quotation by email. If you are happy to proceed, please use the order form to order your slabs.
WHAT HAPPENS ON DELIVERY DAY?
You should receive an email with a two hour delivery window as a guideline, on the delivery day you have chosen. These emails aren’t sent out until your order is loaded onto the delivery lorry, so if you don’t get it in the morning, your delivery will be on the lorry’s second or third run of the day.
We always request that the drivers call ahead of delivery, If they don’t then they have to wait for you if necessary.