DELIVERING YOUR SLABS
GENERAL INFO
Mudcontrol Slabs are delivered stacked and secured on a pallet, with a maximum of 35 sq metres/140 per pallet for delivery on an 18 tonne lorry and 25 sq metres/100 slabs per pallet on smaller lorries. THERE IS NO LOWER LIMIT, we will send out any amount, but full pallets will always be the most cost effective delivery option. Don't need a full pallet? Consider sharing a pallet with friends or use our dedicated FACEBOOK PAGE to find someone in your area to share your pallet (and delivery costs) with.
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A full pallet of slabs weighs approximately 1 tonne and is 2 metres tall.
Following discussions with the national delivery network we use, in an attempt to streamline deliveries and make them more reliable for all, we now have a new delivery booking in system.
Unless it’s VERY important for your delivery to be made on a specific date (in which case please tell us, so we can invoice you for Priority Next Day delivery) we are now inputting deliveries as BOOK IN WITH CUSTOMER.
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This means that we’ll dispatch the order a.s.a.p. (usually on the next working day after receiving payment). When the delivery company which covers your area receives your pallet(s) through the network, THEY WILL TEXT & CALL YOU to arrange delivery on a day which suits you.
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For deliveries where a smaller lorry has been requested this makes it far easier for them to accomplish.
Full pallets on the bigger lorries (usually 18 tonners, sometimes larger) can still be booked for delivery on the day of your choice, please let us know if you want that option.
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If you want to delay your delivery, please let us know so we don’t dispatch your order straight away, as most depots don’t want pallets sitting around in the yard for more than a few days.
PLEASE READ & CONSIDER THE FOLLOWING CRUCIAL POINTS
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1 - Delivery is charged PER PALLET on the national pallet delivery network, not per drop
(We will send any amount on a pallet up to 35 sq m).
To find out the cost of delivery PER PALLET to your postcode PLEASE CLICK HERE to access our Postcode Delivery Cost Table.
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2 - Delivery costs are calculated on a postcode basis, this is so that you are not subsidising deliveries in higher cost areas - you pay what it costs to deliver to you (for further information regarding this, please click HERE).
7.5t/12t Lorry
18t Lorry - 13 Metres long
Please bear lorry sizes in mind.
DELIVERY COST DEPENDS ON:
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• the postcode area (we are charged according to various zones)
• the amount of slabs (we are charged per pallet space)
• the size of lorry that the customer can accept delivery from (which affects the weight of pallet that can be sent, so the amount of slabs per pallet)
As a rough guide your delivery could be anything from £60 (half pallet delivery in zones in the Midlands, for example) to £160 (Shetlands, Orkneys, Northern Ireland), including VAT, per pallet.
CLICK HERE to check the Postcode Delivery Charges per full pallet
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If you require an alternate amount or a large volume, please get in touch for a delivery quotation, and let us know the first part of your postcode, how many square metres or how many slabs you are considering ordering, and whether you can accept delivery from an 18 tonner or whether we should request a smaller delivery lorry because of access restrictions.
The delivery depot which covers your area will contact you for you to choose a delivery day which suits you.
Please click the button below for a quick quotation.
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PLEASE BEAR IN MIND THAT THE DELIVERY DRIVERS ARE ONLY CONTRACTED & INSURED TO DELIVER TO KERBSIDE. IT IS ENTIRELY AT THE DRIVER'S DISCRETION WHETHER THEY DRIVE ONTO YOUR PROPERTY OR NOT. MANY ARE NOT INSURED TO DO SO. WE CANNOT GUARANTEE DELIVERY BEYOND KERBSIDE.
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However, most of the drivers will do their absolute best to unload the slabs where you want them to, if they judge that it is safe to do so.
We will reply with a quotation by email. If you are happy to proceed, please use the order form to order your slabs.
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WHAT HAPPENS ON DELIVERY DAY?
You should receive an email with a two hour delivery window as a guideline, on the delivery day you have chosen. These emails aren’t sent out until your order is loaded onto the delivery lorry, so if you don’t get it in the morning, your delivery will be on the lorry’s second or third run of the day.
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We always request that the drivers call ahead of delivery, If they don’t then they have to wait for you if necessary.