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SHARED PALLETS

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SHARED PALLET ORDER AND DELIVERY INFORMATION

PLEASE READ ALL INFORMATION AND THEN PLACE YOUR ORDER USING THE FORM BELOW

EACH INDIVIDUAL SHARER MUST COMPLETE AN ORDER FORM AND INCLUDE THE QUANTITY OF SLABS THEY ARE PAYING FOR SO THAT A PRO FORMA INVOICE CAN BE RAISED AND SENT OUT FOR PAYMENT

 

THE SHARED ORDER WILL NOT BE PROCESSED UNTIL ALL SHARERS HAVE COMPLETED THEIR FORM

We shall then follow up with an emailed invoice with payment details for each party.  Each party must  fill in the delivery information in FULL so that we can ensure a smooth delivery for you as it allows us to troubleshoot ahead of time.  Our aim is to make it as easy as possible for everyone.  We rely on our customers to give us accurate information so we can make the delivery as easy as possible.

YOU ARE REMINDED THAT SHARED PALLETS ARE DELIVERED TO ONE ADDRESS ONLY - YOU MUST ORGANISE ANY ONWARD TRAVEL YOURSELVES.

 

Deliveries can be at any time of the day, you will receive notification of your delivery slot on the morning of the delivery..

PLEASE BEAR IN MIND THAT THE DELIVERY DRIVERS ARE ONLY CONTRACTED & INSURED TO DELIVER TO KERBSIDE.  IT IS ENTIRELY AT THE DRIVER'S DISCRETION WHETHER THEY DRIVE ONTO THE DELIVERY PROPERTY OR NOT.  MANY ARE NOT INSURED TO DO SO.  WE CANNOT GUARANTEE DELIVERY BEYOND KERBSIDE.

MUDCONTROL SHARED PALLET ORDER FORM

IF USING AUTOFILL TO COMPLETE THIS FORM, PLEASE ENSURE THAT YOUR ADDRESS AND PHONE DETAILS HAVE BEEN COMPLETED CORRECTLY.

WANT TO DOUBLE CHECK YOU ARE ORDERING THE CORRECT AMOUNT? CHECK OUT OUR CALCULATOR HERE (OPENS IN NEW WINDOW)

Divide delivery cost equally or proportionally
Is there a level, smooth hard standing area (for the lorry to offload using a tail lift)?
Is there a fork lift/manitou/tractor with forks (capable of lifting 1 tonne safely) on site?
Can an 18 tonne / 28' long vehicle access kerbside at your delivery location?
Can a 7.5 tonne/12 tonne, 16' long vehicle access kerbside at your delivery location?
Are there any road restrictions en route? If yes, please detail in the additional comments section below.

BEFORE PROCEEDING TO THE NEXT SECTION, PLEASE NOTE:  

All deliveries will usually occur between 9-5 on weekdays only.  There are various options, please be sure to choose the one that is correct for you.

 

1 - BOOK-IN - No extra charge, for those who require the depot to contact them to choose a delivery day.  The delivery depot which covers your area will contact you for you to choose a delivery day as soon as they receive your pallet(s).   You should receive an e.t.a. on delivery day via email with a two hour delivery window, but we cannot guarantee this.  It also might change, due to traffic, previous deliveries, etc..  

 

2 - PRIORITY  - £12 charge, for when you require Next Day delivery or need to have a quick, specific, guaranteed weekday booked.  PLEASE SPECIFY THE DAY YOU REQUIRE IN THE NOTES.

Priority Next Day delivery for full pallets of 35 square metres (or multiples thereof)  must be paid for and booked in before 3pm.

 

Priority Next Day delivery for any other amount  (delivery including a shortened pallet,i.e. any amount other than the above) must be paid for and booked in before 10am.  

 

Priority delivery excludes weekends and some parts of the country (including most areas of Scotland).

Delivery Type
Finally, please tell us where you have seen us advertised

PLEASE ENSURE THAT YOUR ADDRESS AND PHONE DETAILS HAVE BEEN FULLY & CORRECTLY COMPLETED BEFORE SUBMITTING (ESPECIALLY IF USING AUTO-FILL)

IF THE FORM WILL NOT SUBMIT, DOUBLE CHECK THAT YOU HAVE FILLED IN EVERY FIELD CORRECTLY.

As soon as we receive your payment (by bank transfer, full details will be on the Invoice, or by debit or credit card over the phone) we will send a VAT invoice and be in touch for you to choose a delivery day.

WHAT HAPPENS ON DELIVERY DAY?

 

You should receive an email with a two hour delivery window as a guideline, on the delivery day you have chosen. These emails aren’t sent out until your order is loaded onto the delivery lorry, so if you don’t get it in the morning, your delivery will be on the lorry’s second or third run of the day. 

We always request that the drivers should call ahead of delivery, and if they don’t then they have to wait for you if necessary.

DISCLAIMER:  Mudcontrol Ltd will not be held responsible for any damage or injury that may arise from the movement of animals and/or livestock on or across the goods.  Animals can lose footing on ANY surface and whilst every effort has been made during the design and production of the slabs to make them slip-resistant we cannot guarantee that this will never happen. 

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